Terms & Conditions - LH x COHL'S

Terms & Conditions for LH x COHL'S Limited Edition Collection Launch

Effective January 27, 2024

Thank you for choosing COHL'S! Before placing an order, please take a moment to read and understand the following terms and conditions for our latest "Lori Hoxha x COHL'S" collection.

1. Pre-order Process:

  • Pre-orders are open from 01.27.2024, 6 PM.
  • During the pre-order phase, we only accept PayPal payments.

2. Shipping Information:

  • Pre-order items will be shipped on or after Monday following the pre-order period.
  • Estimated delivery times:
    • Albania: 24-48 hours (on working days)
    • Abroad: 48-72 hours (on working days)
  • Please note that shipping is calculated only on working days. Any delays will be communicated promptly.

3. Returns and Exchanges:

  • Returns are not allowed unless there is an error from our team or system.
  • Exchange procedure:
    • Email our team at info@cohls.eu to initiate the exchange process.
    • Provide your order number and details of the product you wish to exchange.
    • Our team will guide you through the exchange procedure.

4. Non-Refundable Policy:

  • Orders are non-refundable, except in the case of an error from our team or system.

5. Clear Communication:

  • It is essential to read and understand these terms before placing an order.
  • A brief summary of key points is available for quick reference.

6. Customer Support:

  • For any inquiries or clarifications, please contact our customer support team.
  • We strive to respond promptly to all customer inquiries.

7. Legal Compliance:

  • These terms and conditions are legally binding and must be agreed upon before placing an order.

8. Additional Information:

  • Exclusive offers or bonuses may be available for pre-order customers.
  • Care instructions or special considerations for product maintenance can be found on our website.

By placing an order, you acknowledge and agree to these terms and conditions. Thank you for choosing COHL'S!

COHL'S Sportswear