Terms & Conditions - Special Shipping Policy

Terms & Conditions for Festive Season Shipping Policy

Effective December 26, 2024

Thank you for choosing COHL'S! Before placing an order, please take a moment to read and understand the following terms and conditions.

1. Shipping Information:

• Please note the following shipping schedule during the festive season:
• Last Day for Shipping: December 28, 2024
• Shipping Resumes: January 6, 2025
  
  Orders placed after December 28, 2024, will be processed and shipped starting January 6, 2025. Please plan your purchases accordingly to ensure timely delivery.
  
  Thank you for your understanding and support during this festive season.
• Estimated delivery times:
  • Albania: 24-48 hours (on working days)
  • Abroad: 48-72 hours (on working days)
• Please note that shipping is calculated only on working days. Any delays will be communicated promptly.

2. Returns and Exchanges:

• Exchange procedure:
  • Email our team at info@cohls.eu to initiate the exchange process.
  • Provide your order number and details of the product you wish to exchange.
  • Our team will guide you through the exchange procedure.

3. Clear Communication:

• It is essential to read and understand these terms before placing an order.
• A brief summary of key points is available for quick reference.

4. Customer Support:

• For any inquiries or clarifications, please contact our customer support team.
• We strive to respond promptly to all customer inquiries.

7. Legal Compliance:

• These terms and conditions are legally binding and must be agreed upon before placing an order.

8. Additional Information:

• Exclusive offers or bonuses may be available for pre-order customers.
• Care instructions or special considerations for product maintenance can be found on our website.

By placing an order, you acknowledge and agree to these terms and conditions. Thank you for choosing COHL'S!

COHL'S Sportswear
info@cohls.eu